Contact us

Please take a moment to check these shop related answers before contacting us:

I can’t login to my account

We are aware, working on a solution. Thanks for your patience.

Can I get a tracking number for my order?

No, we currently do not offer customer online tracking services for our packages.

When do I get my order?

Typical delivery time is 15-25 days. However, occasionally residents in Australia and the US have experienced longer than usual delivery times.
Currently Canadian orders are delayed when going through customs. The delay varies in time.
New routines and speedier delivery options coming 2018.

I have not received my package, what do I do?

If your product has not arrived contact us with your order number and the email adress you used to place the order.

Ellimacs SFX are located in Sweden, Malmö.
Please use the contact form below for questions and business inquiries.

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